Centro Cultural La Azotea is frequently praised for its coffee and chocolate experiences, including guided tours, demonstrations, and workshops that explain production and local traditions. Reviewers often describe the guides as knowledgeable and engaging, with several specifically praising guides such as Edwin, Manuel, and Riccardo. Visitors also appreciate the chance to learn about coffee cultivation and processing rather than simply walking through the property.

The grounds themselves are another major part of the appeal. Reviews mention lush gardens, museums, horses, turtles, koi ponds, and a peaceful atmosphere, along with activities such as bicycle rides, horseback riding, weaving demonstrations, playground areas, and other family-friendly options. Some visitors explore independently, while others recommend taking a guided experience to get more context from the exhibits and plantation.

The food-and-drink workshops also receive positive attention, particularly the chocolate-making activities. One reviewer reported paying Q70 for an English-language coffee tour and Q130 for a chocolate workshop, although prices may vary over time. A minor criticism from one visitor was that the included coffee tasting during the coffee tour felt limited. Overall, the reviews portray Centro Cultural La Azotea as a broad cultural attraction combining coffee, chocolate, museums, gardens, and hands-on activities in a relaxed setting.