Zen Eats offers an all-vegan menu with a flexible choose-your-format, choose-your-filling approach. Tacos, burritos, sandwiches, quesadillas, and other casual dishes can be paired with fillings ranging from beans and soy crumbles to mushrooms and tempeh, giving the menu plenty of variety.

Tacos and burritos attract especially strong praise, along with taquitos, mushroom tortillas, tempeh chorizo, homemade salsas, smoothies, horchata, and passion-fruit drinks. Ingredients are often called fresh and flavorful, and the homemade spicy sauces are a recurring favorite. Portions are not always huge, but reviewers generally find them satisfying.

Most of the seating is upstairs, where the rooftop opens onto Lake Atitlán views. Staff are described as friendly, and the vibe is easygoing. Food sometimes takes a while to arrive, but diners frequently say the finished dishes justify the wait.