Nice staff. Volcano cool. Blah tour/food/spring We had a good driver who did not speak English. Then a second guy who spoke some English rode up with us. A third guy who was the English speaking guide met us up there. I am not clear on why there were so many employees, yet no one had much to say about the volcano or history outside of 5 minutes or so of talking. We didn’t get much of a tour although everyone was pleasant and got us where needed to include bathroom breaks. The lunch was disappointing (dry barbecue chicken breast, pizza, or burger) at a bland more Americanized lunch place. The hot springs are at the lunch/spa place. They have a large pool that may have water from the mountain and several different temperature pools. There is nothing cultural about the lunch or the ‘spa’. For what we paid, we were disappointed. The staff said entry to the spa is about $10 USD and lunch is about $10 USD.
The staff, again, are pleasant. And they ensured one of the people on the tour who had a stomach upset from the day prior was taken care of (rest, nurse, med) on the tour. I’d expect such a tour to be maybe $75. And one could be upset at the false advertising of ‘hot springs’ as it’s more of a spa club with options to lay out or be in hot or cold water.

Love the Pacaya Hike The hike was medium to low level difficulty, but the altitude made us very short of breath. Incredible views and landscapes.out of our group of 7, three paid for the horses (about $80), and the 4 of us walked. Bring layers - we took the morning hike and it started off chilly, got very warm, then windy at the top. Marshmallow roasting was fun, our group opted to get the pizza from the guy who cooks it over the steam vent. It’s expensive ($50) but was delicious, our group split a large and it fed 8 people. Really unique experience. The horses follow you most of the way up in case you can’t do the hike. Rent the walking stick from the kids in the parking lot, near the top the lava gravel gets slippery.

Wouldn’t recommend this company Very disappointed with the organization of the tour. We got to the hot springs and no one knew who our group was or what had been paid for. Had to call the travel company to confirm they had already paid our entry.

The bus was very nice but there is no avoiding the horrendous traffic in Guatemala City. The people on our bus staying in Guatemala City got picked up at 6am and dropped off at 8pm due to traffic.

I wish there had been more clear communication from the Grey Line Tours

Terrific volcano hike - no hot springs included Great trip to see and feel a live volcano up-close. Be ready for a serious uphill walk but the sights and experience - including toasting marshmallows on the hot volcanic rocks and sliding down hundreds of feet of ash - are well worth the effort. We had a terrific guide and first-class, door-to-door transportation both ways, which were a real plus.

One warning: the advertising for this trip is unabashedly misleading - the hot springs are closed so the trip is just to the volcano. No discount for no hot springs.

Great combination of exertion and relaxation! This was a great excursion from Antigua. The hike is reasonably challenging. Although there are horses available for those who wish, it’s very rewarding to do the climb yourself if you are able. The lava fields are incredible and it’s fun to toast marshmallows in the steam coming off them. The included lunch was very good, and after the hike, the hot springs in the very well appointed spa resort was great relaxation. Highly recommend this trip as a day out, and found it good value for money.